Blackcreek Diesel strives to maintain customer satisfaction at long-time Emporia repair shop | Gaz

Although Williams Towing will stay the exact same, the diesel and automotive fix store is now its personal enterprise, Blackcreek Diesel & Automotive.

Drake himself is a previous employee of Williams Automotive and the latest owner of sister corporation Williams Towing due to the fact December of 2017. The Emporia native explained having more than the automotive side of the company experienced been a dialogue for several years, due to the fact he started out growing into diesel repair service. With the organization increasing and former homeowners Rex and Debbie Williams all set to retire, the time was ideal to pass alongside the small business.

“I outgrew the area at the similar time he was prepared to retire,” Drake mentioned.

When Drake has been running the automotive side since December, the transition became even additional formal when Blackcreek Diesel and Auotmotive’s new indicator was set up Monday, many thanks to the support of Coffelt Symptoms.

The name Blackcreek Diesel & Automotive came out of Drake’s past armed service working experience, actively playing off of BlackHawk helicopters, the Blackwater security company and more.

“We are the founding town of Veterans Day on prime of that and I just like to hold those people issues as a section of it,” he stated.

Drake initial tried using his hand at automotive maintenance when in the armed service and started operating in heavy products operations just before coming to perform for Rex in 2015.

“My start off was here, underneath Rex,” he stated.

Now, Drake and his staff are completely ready to exhibit Emporia that the very same good quality service they came to hope under Williams Automotive are nevertheless in position.

“We are all about reliable, truthful, reputable repair, irrespective of whether it is a auto or a semi,” Drake said. “We just want to be people’s just one-end-store for nearly anything from a tiny gentle-obligation passenger automobile on up to a tractor-trailer.”

On the automotive facet, Blackcreek does every little thing from simple oil adjustments and preventative maintenance to main repairs and computer diagnostics, 8 a.m. to 5:30 p.m. Monday as a result of Friday.

Blackcreek manager Benny Rodriguez claimed buyer provider is paramount.

Rodriguez is the previous operator of Huge Ben Automotive in Emporia, finally transferring to Black Creek Diesel & Automotive all-around a thirty day period back. He co-manages the store with Lance Dale, a previous 10-yr worker at Williams Automotive.

“We would like to be the location in which individuals know they can provide their auto and know that we are heading to deal with it with respect, honesty and excellent provider,” Rodriguez stated. “That’s our intention. Acquire treatment of the purchaser. Take treatment of the folks.”

Drake mentioned none of this would be attainable devoid of his personnel — from the front-stop professionals to the technicians in the store — who provide a long time of encounter to offer the very best high quality assistance.

“The crucial is the individuals, I could not have finished it with no those people guys in any way. They are actually the basis of results,” Drake reported. “It’s the people and it is always been the men and women.”